Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Wholesale availability

If you are interested in becoming a distributor of QYQ®, or develop your own private brand please contact us, on T: 44 (0) 203 091 3362, M: 44 (0) 7903 552 334 or email us at qyqhair@gmail.com or contact@qyqhair.co.uk.

QYQ® are specialist in Hair extensions and closures and are able to cater for all your human hair requirements such as wigs, silk and lace closures, pre bonded, tape, micro rings, I Tip, V Tip and U Tip.

Care instructions

• Use good quality shampoo and hair conditioner to care for the hair. It’s important to keep the hair soft and shiny
• Gel or spray styling products can be used to keep the hair style
• Olive oil is good to keep the hair healthy.
• Hair extensions should be wash & condition at least once or twice a week
• Combed or brushed gently but regularly from time to time
• You can use hair straighteners or hair curlers to style the virgin hair. However, this should not be done too often
• Too much heat causes the hair to get dry which in turn causes the hair to tangle.
• Hair can be coloured, as a general rule, it is easier to darken the hair than it is to lighten the hair. Improper dying will ruin the hair as such we highly recommend having your hai

Sizing details

Please be aware that Body Wave and Deep Curl hair extensions will appear several inches shorter than the stated length on the package. This is because these texture of hair extensions are measured by fully extending the hair and measuring it from the top of the weft to the tip of the hair end.

All hair extension bundles are 100g +/- 0.5g

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